At ATPAZDB Online Store, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your purchase, we offer a hassle-free return policy.

Eligibility:
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Any items that have been damaged, altered, or used may not be eligible for a return.

Timeframe:
We accept returns within 30 days of the delivery date. If the item was purchased during a promotional period, the return period may be shortened.

Warranty Coverage:
We offer a 90 days warranty on all of our products. This warranty covers any defects in materials or workmanship that occur during normal use of the product. The warranty does not cover damage caused by misuse, accidents, or unauthorized repairs.

Warranty Claims:
If you believe that your product is defective and covered under warranty, please contact our customer service team by phone or email. Our team will provide you with instructions on how to submit a warranty claim. You may be required to provide proof of purchase, such as a receipt or order confirmation.

Warranty Process:
Once we receive your warranty claim, we will inspect the product to determine if it is covered under warranty. If the product is found to be defective and covered under warranty, we will repair or replace the product at no cost to you. If the product is not covered under warranty, we will provide you with a repair quote or replacement options.

Exclusions:
Our warranty does not cover damage caused by misuse, accidents, or unauthorized repairs. The warranty also does not cover normal wear and tear, cosmetic damage, or damage caused by environmental factors, such as exposure to sunlight or moisture.

Return Process:
To initiate a return, please contact our customer service team by phone or email. Our team will provide you instructions on how to return the item.

Refunds:
Once we receive the returned item, we will inspect it to ensure that it meets our return policy criteria. If the item is eligible for a return, we will issue a refund to the original form of payment, less any shipping charges. Refunds may take up to 5-7 business days to process.

Return Shipping:
Return shipping costs are the responsibility of the customer unless the item received was defective or damaged in transit. We recommend using a trackable shipping method to ensure the safe return of the item.

Exchanges:
We also offer exchanging items. If you would like to exchange an item, you will need to return the item, we will re-send item to you after received your returned item.

Thank you for choosing ATPAZDB. We value your business and strive to provide the highest level of customer satisfaction. If you have any questions or concerns about our return policy, please contact our customer service team.